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  • Sales Manager

    Job Locations 1 week ago(6/13/2018 5:06 AM)
    Requisition ID
    Posted Date
    New Business
    Remote US
  • Overview


    ICUC - The global leader in social media management services. 



    Position Title: Sales Manager
    Position Type: Salaried, plus commission
    Reports to: Director, Revenue Operations 

    Location: Remote 

    Position overview

    We are looking for a Sales Manager.


    You will report directly to the Director, Revenue Operations, within the Marketing and Innovation group, but also work closely with Operations, Client Services, Technology Operations, and New Business. The Sales Manager will be responsible for cultivating client relationships, selling the ICUC suite of product offerings, and exceeding sales targets.


    The role requires a confident self-starter approach, but support is available at every opportunity. We value innovative thinking and the pace of the business requires a focused, get-on-with-it attitude.


    You must be prepared to work in a fast-paced, self-motivated, entrepreneurial environment; be a team player who is social-savvy; and have the ability to work independently and collectively in a unique virtual environment.


    ICUC is the global leader in Social Media solutions for over 15 years. To date, the ICUC family consists of over 600 people, in over 35 countries, covering 50 languages around the clock. In an environment where the only constant is change, we create common ground between brands and audiences across communities and social media. Fueled by a unique culture built in and around meritocracy, we bring the passion, the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best, we employ the best. Are you ready to be part of the ICUC family?





    • Achieve growth and meet sales targets by successfully managing meetings, identifying opportunities and hitting revenue targets
    • Own KPI objectives,  performance, and monitoring of sales revenue
    • Build and promote strong, long-lasting customer relationships by partnering with clients to understand their business objectives and presenting strategic solutions
    • Work alongside Business Development Representatives to help prospect, qualify based on defined persona, and close new business. This position will be closely tied with your Marketing colleagues, who set meeting, opportunity and revenue targets.
    • Being fully aware and entrenched in social media services, trends, and best practices


    Skills Required:


    • Previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
    • Committed to continuing education through workshops, training, and conferences
    • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
    • Proven ability to drive the sales process from plan to close
    • Strong business sense and industry expertise
    • Attend new business meetings with prospective clients, in-person, via phone, and virtually
    • Excellent mentoring, coaching and people management skills


    Qualified candidates will have to possess the following


    • Proven successful sales experience


    • Professional Experience: 5+ years of demonstrated career progression in a similar capacity, preferably within the sales of the digital/social media industry.
    • Proven experience exceeding sales targets of at least $1-2 million in revenue annually
    • Experience developing and implementing successful sales strategies
    • Education: Bachelor's degree in Business Administration or a related field from an accredited college or university, industry experience can be substituted for education
    • Ability to engage the client at all organizational levels
    • 10% travel is required. A valid passport is required.
    • Proficient computer literacy proven through work experience in software applications, spreadsheet tabulations, social media coordination, etc.
    • Awareness of current social media trends.
    • Strong time management skills with the ability to plan, prioritize, multi-task, monitor, and respond to changes quickly in a fast-paced, entrepreneurial environment.
    • Ability to manage tight timelines, both solo and within a team, collaborate with other departments virtually, with the confidence to take the lead and guide other employees when necessary.
    • Strong sense of account ownership and pride in work.
      Friendly, diplomatic, and imperturbable self-starter with the willingness and desire to take the initiative to get the job done.
    • Proficient in the use of MS Office Suite, Google Docs or similar.
    • The candidate will be required to undergo a Criminal Record Check successfully.
    • Must adhere to ICUC’s internal company policies.


    Success Measurement:


    • Meeting revenue targets across new business acquisition
    • Achieve meetings, opportunities targets for new business acquisition
    • Partner with Client Services team to aid in upsell opportunities across ICUC Social clients


    Social Media

    • Working knowledge of all major social media platforms.
    • Excellent understanding of current events.



    • Must utilize a desktop computer or laptop meeting the minimum system requirements:
      • Running the latest version and update of the Operating System.
      • 4GB of RAM or more.
      • Must have an active and updated version of anti-virus software and ad-blocker.
    • Subscribe to high-speed internet - minimum 30 Mbps, or higher.
    • Must have adequate headset/mic. Webcams not required but encouraged.



    • Must be able to speak and write in English. Additional languages are considered a plus.
    • Excellent written, verbal and interpersonal communication skills with a high level of proficiency in written communication.


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