Dentsu Aegis Network

  • Associate, Operations

    Job Locations 3 weeks ago(5/29/2018 1:53 PM)
    Requisition ID
    Posted Date
    276 King Street W
  • Overview




    As the fastest growing media agency in Canada, we are looking for an exceptional Operations Associate who can provides effective day-to-day administrative and client service and support to all members of the agency team, acting as an internal liaison between the Planning and Account Group members. We are looking for a candidate who functions best in an integrated team, and thrives in a high-touch, fast-paced, agile environment.  In this role you will work on various accounts, providing supportive guidance and consultancy in the multi-facet areas of client finance. 


    Reporting directly to the Head of Operations, the Operations Associate will assume a broad range of accounting and financial duties to ensure deliverables are being met and processes are properly implemented. In this role, the Operation Associate will seek broad involvement to expand his/her knowledge base and experience in preparation for additional responsibility. 


    The Operations Associate has one area of responsibility: coordinating and monitoring the internal work flow and activities related to the completion and delivery of the client budgets. This is explained below in terms of specific duties:

    • Oversee day-to-day operations to ensure the team is organized and deliverables are met in terms of billing, budgeting, accruals, reconciliations, forecasting etc.
    • Assist in solving/clearing billing discrepancies/queries in a timely manner
    • Support the team with preparing and maintaining accurate and timely billing and budget control reporting
    • Assist with accruals ensuring that all back up is proper and entries are justified
    • Lead teams in successful execution of full cycle accounting calendars (Monthly, Quarterly and Year-End procedures) on a timely basis, setting clear directions, resolving obstacles and ensuring a high-quality review process including; analytical review and variance analysis, internal and external financial reporting
    • Manage the account, client finance forecast process and be responsible for coordinating and resolving all forecast related issues.  You will work closely with key stakeholders including, but not limited to, Account Management, Media Operations and Corporate Accounting to ensure alignment with objectives/goals
    • Prepare ad-hoc reports for internal and external client (s)
    • Assist with internal audits

    Client & Internal Relationships:

    • Build and maintain trusting, collaborative relationships with clients at appropriate levels
    • Manage day-to-day expectations of clients and deliverables under extremely tight timelines
    • Work collaboratively with other team members in a full-service environment

    Strategic Thinking:

    • Demonstrate problem solving and intervention when necessary
    • Understand and analyze the root causes of problems and develop ways to rectify


    • Post-secondary education in Business Administration, Finance, Accounting or related field
    • A minimum 2 years in client finance (or similar) in the Advertising and/ or Media industry preferred but not required
    • Finance background is required
    • Strong proficiency with Excel
    • Ability to work independently and meet reporting timelines
    • Ability to perform work with a high level of accuracy
    • Attention to detail and capable of managing multiple tasks simultaneously    
    • Excellent communication skills


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed