Dentsu Aegis Network

  • Social Media Reporting Analyst

    Job Locations 5 days ago(4/16/2018 12:50 PM)
    Requisition ID
    Posted Date
    Data, Insights & Analytics
    Remote US
  • Overview


    ICUC - The global leader in social media management services. 



    Position Title: Social Media Reporting Analyst 
    Position Type: Salaried
    Reports to: Director, Client Services

    Location: Remote - 


    We are looking for a qualified Reporting Analyst to join our team. If you are a tech-savvy professional, experienced in social media, data, analytics, and social strategy,  we would like to meet you.

    Our ideal candidate has exceptional oral and written communication skills and is able to provide reporting to support a data-driven strategic approach to ensure client success. You must be prepared to work in a fast-paced, self-motivated, entrepreneurial environment; be a team player who is social-savvy, and have the ability to work independently and collectively in a unique virtual environment. The successful candidate will be given the opportunity to work with a diverse group of professionals in the ever-growing industry.


    Duties and Responsibilities

    As an ICUC Reporting Analyst: your primary focus is to create and prepare client and internal reports.


    Your primary day-to-day tasks will focus on:

    • Develop, deliver, compile data, & produce daily, weekly, monthly & quarterly reports on feedback from participants as required.
    • Providing insights and recommendations based on qualitative and quantitative data. Identify trends in social media based on data and metrics.
    • Compiling and preparing reports, and advance reporting materials, methods and capabilities. Producing, visualizing and analyzing metrics for client reports.
    • Optimizing the use of reporting templates. Looking for ways to make the reporting easier and more efficient.
    • Monitoring and reporting on social media industry trends, new platforms and technologies.
    • And other tasks that will come up in an experienced, fun, entrepreneurial company.


    Qualified candidates will have to possess the following

    • Must have at least 3+ years of experience within a similar type of environment.
    • Must have at least 3+ year experience developing Social Media analytical reports.
    • Must have 2-3 years experience in several of the following areas: Google Analytics, Facebook Insights, Twitter Analytics, Percolate, Sprinklr, Crimson Hexagon, Radian6/Social Studio, Excel, Powerpoint
    • Strong time management skills with the ability to plan, prioritize, multitask, monitor, and respond to changes quickly in a fast-paced, entrepreneurial environment.
    • Ability to manage tight timelines, both solo and within a team, collaborate with other departments virtually, with the confidence to take the lead and guide other employees when necessary.
    • Strong sense of account ownership and pride in work.
    • High level of accuracy & attention to detail.
    • Friendly, diplomatic, and imperturbable self-starter with the willingness and desire to take initiative and get the job done.
    • Proficient in the use of MS Office Suite, Google Docs or similar.
    • The successful candidate will be required to undergo a Criminal Record Check internally, externally for the client, along with Finger Printing.


    As a member of the Dentsu Aegis Network, ICUC is a global leader in social media management.  We minimize risk by providing intelligent services powered by real people - every day. Our four services include Content Moderation, Community Management services, Social Listening and Social Media Customer Service. Real people. Real safety. Real confidence. We are ICUC. Acting as the eyes and ears for our clients, we are a social media services company that leads the world’s biggest brands through the integration and execution of successful marketing campaigns. Learn more about what we do at, like us on Facebook, and follow us on Twitter - @ICUC 

     ICUC is a Dentsu Aegis Network company, the 3rd largest marketing network in the world with 23,000 employees across 110 countries.


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