ICUC - The global leader in social media management services.
Position Title: Content Specialist
Position Type: Hourly
Reports to: Account Manager
Location: Remote US
Do you love social media & social networking? Are you Internet savvy? Would you like to help manage the online reputation for some of the world’s largest brands? If so, ICUC Social is looking for a Content Specialist to work remotely. Applicants must be prepared for a fast-paced, self-motivated, entrepreneurial, lifestyle. You will be given the opportunity to work with a diverse group people and a variety of clients in an ever changing industry. We look for team players with strong social networks that are able to work independently and collectively in a unique virtual environment.
Must be able to speak and write in English. Additional languages are considered a plus.
Excellent written, verbal and interpersonal communication skills with a high level of proficiency in written communication.
ICUC provides safety, connection, and understanding for our clients through our service offering of social content moderation, community management and engagement, and social listening and insights services.
SAFETY: Involves content moderation and escalation services to ensure your brand is protected from unwanted risk and crises. We offer 24/7 global social media protection.
CONNECTION: Combines engagement, community management, social customer care, andcontent strategy/creation to forge better relationships with customers and stakeholders.
UNDERSTANDING: Harnessing social listening, intelligence, and insights enabling you to understand social conversations happening online about your brand, competitors, and marketplace. Understanding ultimately allows you to make informed, strategic business decisions.
600+ people | 40+ countries | 50+ languages | 24/7/365 operation | 200+ clients
Since 2002, our global team of multilingual content specialists manage, moderate and monitor millions of social media conversations, comments, photographs, and videos and work inside some of the largest online communities in the world.
ICUC is a Dentsu Aegis Network company, the 3rd largest marketing network in the world with 23,000 employees across 110 countries.
As a member of the Dentsu Aegis Network, ICUC is a global leader in social media management. We minimize risk by providing intelligent services powered by real people - everyday. Our four services include Content Moderation, Community Management services, Social Listening and Social Media Customer Service. Real people. Real safety. Real confidence. We are ICUC. Acting as the eyes and ears for our clients, we are a social media services company that leads the world’s biggest brands through the integration and execution of successful marketing campaigns. Learn more about what we do at http://icuc.social/, like us on Facebook, and follow us on Twitter - @ICUC or on our company