ICUC - The global leader in social media management services. 

Position Title: Systems Administrator

Department: Technology
Position Type: Salaried

Reports to: Manager, Technology Operations 

Location: Remote 

We are looking for a Systems Administrator.

Position overview

• You will plan, implement, and maintain production server and network infrastructure including capacity planning, business continuity, monitoring/alerting, and troubleshooting.
• You know all the ins and outs of remote server administration in a live production environment
• You are comfortable working in a totally online environment, without the comforts and familiarity of a typical office setting.
• Be familiar with all projects.
• Assist with setting up new team members with any technical requirements & software.
• Pro-actively escalate issues, observations, opportunities, & insights through the relevant channels.
• Any and all other tasks that will come up in a young, fun, entrepreneurial company...

You must be prepared to work in a fast-paced, self-motivated, entrepreneurial environment; be a team player who is social-savvy; and have the ability to work independently and collectively in an unique virtual environment.

Skills Required

• Expert knowledge of Linux server environments and best practices related to configuration and maintenance
• IT Security and production networking best practices
• Knowledge of Amazon Web Services
• Experience with MySQL
• Nice to have: experience with Google G-Suite and Bitium
• Strong time management skills with the ability to plan, prioritize, monitor, & respond to changes quickly.
• Strong decision making skills coupled with good judgment.
• Love a job where things are different every day.
• Excellent written & verbal communication skills & engaging presentation skills.
• The ability to take ownership of a problem, deconstruct it and deliver a solution from start to finish
• Ability to work independently & on a team.
• Friendly, diplomatic, & imperturbable self-starter with the willingness & desire to take initiative & get the job done.

Qualified candidates will have to possess the following

• 3+ years - Expert knowledge in system and network administration
• 3-5 years experience managing day-to-day IT Management and Planning.
• Proven track record of ‘getting things done’.
• Excellent communication and people skills - particularly working from a remote environment.
• Flexible availability to be on-call as needed.

• Proven history of developing new, sustainable processes.
• Substantial knowledge of the Internet including social media with awareness of current trends.
• Strong time management skills with the ability to plan, prioritize, multi task, monitor, and respond to changes quickly in a fast paced, entrepreneurial environment.
• Ability to manage tight timelines, both solo and within a team, collaborate with other departments  virtually, with the confidence to take the lead and guide other employees when necessary.
• Strong sense of account ownership and pride in work.
• Friendly, diplomatic, and imperturbable self-starter with the willingness and desire to take initiative and get the job done
• Proficient in the use of MS Office Suite, Google Docs or similar.
• The candidate will be required to successfully undergo a Criminal Record Check.

Technical

• Must utilize a desktop computer or laptop meeting the minimum system requirements:

• Running the latest version and update of the Operating System.
• 4GB of RAM or more.
• Must have an active and updated version of an anti virus software and ad-blocker.

• Subscribe to high speed internet - minimum 30 mbps, or higher.
• Must have adequate headset/mic. Webcams not required but encouraged.

Language

• Must be able to speak and write in English.
• Excellent written, verbal and interpersonal communication skills with a high level of proficiency in written communication.

About ICUC:

ICUC is the global leader in Social Media solutions for over 15 years. To date, the ICUC family consists of over 600 people, in over 35 countries, covering 50 languages around the clock. In an environment where the only constant is change, we create common ground between brands and audiences across communities and social media. Fueled by an unique culture built in and around meritocracy, we bring the passion, the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best, we employ the best. Are you ready to be part of the ICUC family?