Dentsu Aegis Network

Bilingual Content Specialist

2 weeks ago
Requisition ID
# of Openings
Content Marketing



ICUC - The global leader in social media management services. 









Position Type: Hourly/Remote


Do you love social media and social networking? Would you like to help manage the online reputation of some of the world’s largest brands? If so, is looking for a Bilingual Content Specialist.


We are seeking self-motivated, creative, forwarding-thinking and organized individuals to join a busy team. You will be given the opportunity to work with a diverse group of people and a variety of clients in an ever-changing industry.


Position Overview:

  • Enforce the online community's safety and usage policies across multiple content areas.
  • Monitor the activities and responses to posts on client's social media platforms as well as act quickly and gracefully to resolve any customer or criticism posted on social media.
  • Build meaningful connections and encourage community members through dialogue and messaging.
  • Identify behavioural and technical issues, patterns, and trends in the community.
  • Proactively escalate issues, observations, opportunities and insights through the relevant channels


  • Must be fluent (verbal and written) in English and French.
  • Strong familiarity with business applications of social media platforms (Facebook, Twitter, YouTube, LinkedIn, etc.)
  • Positive attitude, detail and customer oriented with good multitasking and organizational ability
  • Strong decision making skills coupled with good judgment.
  • Ability to multitask in a fast paced, entrepreneurial environment.
  • Good sense of decorum & brand appropriateness.
  • Friendly, diplomatic, & imperturbable self-starter with the willingness & desire to take initiative & get the job done.


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