Dentsu Aegis Network

Bilingual Content Specialist

2 weeks ago
Requisition ID
2017-11684
# of Openings
2
Category
Content Marketing

Overview

ICUC

ICUC - The global leader in social media management services. 

 

 

  

 

 

 

 

 

Position Type: Hourly/Remote

 

Do you love social media and social networking? Would you like to help manage the online reputation of some of the world’s largest brands? If so, icuc.social is looking for a Bilingual Content Specialist.

 

We are seeking self-motivated, creative, forwarding-thinking and organized individuals to join a busy team. You will be given the opportunity to work with a diverse group of people and a variety of clients in an ever-changing industry.

Responsibilities

Position Overview:

  • Enforce the online community's safety and usage policies across multiple content areas.
  • Monitor the activities and responses to posts on client's social media platforms as well as act quickly and gracefully to resolve any customer or criticism posted on social media.
  • Build meaningful connections and encourage community members through dialogue and messaging.
  • Identify behavioural and technical issues, patterns, and trends in the community.
  • Proactively escalate issues, observations, opportunities and insights through the relevant channels

Qualifications

  • Must be fluent (verbal and written) in English and French.
  • Strong familiarity with business applications of social media platforms (Facebook, Twitter, YouTube, LinkedIn, etc.)
  • Positive attitude, detail and customer oriented with good multitasking and organizational ability
  • Strong decision making skills coupled with good judgment.
  • Ability to multitask in a fast paced, entrepreneurial environment.
  • Good sense of decorum & brand appropriateness.
  • Friendly, diplomatic, & imperturbable self-starter with the willingness & desire to take initiative & get the job done.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed